A lot of people using an ADSL connection experience frequent disconnections , this can get very irritating especially when your downloading a large file . There could be many reasons for disconnection , here are a few ways to troubleshoot :
Step 1 : Login to your modem ( http://192.168.1.1) and enter username and password(admin/admin) .
Step 2 : Look for the STATUS page , most routers have that page which gives you information on SNR . Note down these values
Step 3 : If your SNR Is more than 10 its fine , its like OK , but for good performance it should be above 15 . If your SNR Is bad then proceed to next step , if not go to step 6
Step 4 : If your SNR is bad , there could be 2 reasons , either your telephone wiring isnt correct or your splitter is damaged . Remember , your telephone wire entering your house must go directly to the ADSL splitter first ( no telephones should be connected before that ) , all your telephones must be connected after the splitter.
Step 5 : If your wiring is correct , then its mostly a faulty ADSL splitter . There is also a possibility that your telephone line outside the house is damaged , in that case you would need to contact your ISP and request them to change the underground line outside your house.
Step 6 : If your SNR is good and you still face disconnections , check your POWER LED , observe it for a while , if you see that power led blinking , it indicates that your modem/router is faulty , you could either try a firmware upgrade or get it replaced.
Step 7 : If your SNR is good and your POWER LED is not blinking and you still face disconnections , then its mostly an Operating system issue . Check MTU values, DNS servers and for spyware/virus.
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6 comments
Thanks prashu..
glad it helped!!
you never fail to impress
ADSL Status
ADSL status shows the ADSL physical layer status.
ADSL Firmware Version: E.37.5.3
Line State: Showtime/Data
Modulation: ADSL2+
Local/Remote Tx Power: 654.19 dB / 1.65 dB
Item Downstream Upstream Unit
SNR Margin 35.0db 12.0db dB
Line Attenuation 16.0db 9.0db dB
Loss of Signal 0 0
CRC Errors 0 0
Data Rate 260 Kbps 260 Kbps kbps
Latency Fast Fast
What does this mean?
well this is good enough.. is your setup connected as shown in the diagram? if you do not face any problems , then just ignore..
line attenuation 7.5
but my snr falls to 4 sometimes and even rises to 12 or 15 sometimes
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