A lot of people ask me how to go about changing their BSNL broadband plans including queries like when will it take effect and stuff like that . So this tutorial will deal with all the necessary things you need to know/do to change your BSNL Broadband plan.



You need to first write a letter and submit it to the nearest customer care center . Here's a sample letter , you just need to replace XXXX with the right information

DATE

From,
YOUR NAME
YOUR ADDRESS
YOUR TELEPHONE NO


Dear Sir/Madam,
Subject : Change of BSNL Broadband plan from XXXX to XXXX for Tel : xxxxxxxx

I have been using BSNL Broadband Service for many years . I would like to switch over my existing plan which is XXXX to XXXX .My username is XXXX and my consumer number is XXXX . I request you to do the needful at the earliest.

Thanking You,
Yours Faithfully,


YOUR NAME


NOTES:
1)Consumer number is mentioned in your telephone bill . It is required.
2)Just incase take a copy of your previous telephone bill
3)If you want your plan to be changed for June , then make sure you submit it atleast one week before june , i.e. by the last week of MAY
4)Plan should take effect by the first week of June
5)Confirm plan change with various sources , this is VERY IMPORTANT as you dont want to end up with a HUGE BILL.
6)Sources where you could check your current plan status
a)BSNL PORTAL
b)Dial 1500 and ask
c)Dial 18004241600 and ask
d)Visit nearest Customer care and ask ( not necessary if a,b and c tell the same thing)

38 comments

Anonymous said... @ May 16, 2009 at 12:19 AM

Please forget the customer care and check with a technical person. The best choice will be Senior Divisional Engineer (SDE). BSNL customer care is a bunch of ignorant people. I am posting this out of personal experience.

- meetdilip

Prash Babu said... @ May 16, 2009 at 9:16 AM

thanks for sharing meetdilip . i guess that comes under D

Soumendra Jena said... @ May 18, 2009 at 10:15 PM

Nice, Prashu!
Dilip posted something smiliar. Just checked.
Loved it man.
Thanks again..

Unknown said... @ June 30, 2009 at 12:52 AM

bsnl users in bangalore can call 1500 from thier land line(bsnl)or from bsnl mobile and talk to csa and tell them to which plan u need to change they ask for consumer no and confirm with new plan again its simple .Plan change will be done on the 1st of every month .

Prash Babu said... @ June 30, 2009 at 4:46 AM

oh wow , thats an interesting piece of information!!Thanks for adding!!

Anonymous said... @ February 22, 2010 at 12:31 AM

NICE JOB. THANKS FOR GIVING THIS INFORMATION.

Anonymous said... @ March 26, 2010 at 10:06 PM

Thanks for the add boss

Anonymous said... @ June 23, 2010 at 9:41 PM

Thank you so much for the information.

Anonymous said... @ December 24, 2010 at 5:32 AM

thank u... very nice work...

Anonymous said... @ February 23, 2011 at 3:33 AM

Thank you, it's very useful

princemathew14 said... @ March 23, 2011 at 3:05 AM

how to do it by email

Anonymous said... @ April 29, 2011 at 11:53 PM

thanx... bro.. was very helpfull

Anonymous said... @ June 11, 2011 at 2:07 PM

If you are Broadband user in Bangalore, then you need to just call 1500 and ask them to change the plan. They will be able to do it over the phone

You can check the below website to know the latest BB plans
http://www.bsnl.co.in/service/New_BB_postpaid.htm

Anonymous said... @ July 5, 2011 at 8:43 AM

what anonymous said is true

thank you man!

AIMAN MUMTAZ said... @ August 28, 2011 at 4:53 AM

thank u so much

Anonymous said... @ September 11, 2011 at 8:57 PM

Thanks for d info dude..

Anonymous said... @ September 22, 2011 at 12:55 AM

Hi Man thanks for ur info.

Anonymous said... @ October 15, 2011 at 9:57 AM

hey dilip thanks a lot.thnx thnx thnx thnx

Anonymous said... @ November 25, 2011 at 5:46 AM

Thank you, it is very useful

Anonymous said... @ November 26, 2011 at 9:53 PM

tanx..

Anonymous said... @ December 14, 2011 at 11:05 PM

can you please tell how can I change my modem. I have a BSNL Connection and a normal adsl type I modem which I bought from BSNL now I want to get a new modem with WIFI from BSNL. How can I do so ??

gururajam said... @ December 24, 2011 at 3:25 AM

very use full 1500 thanks dear

Anonymous said... @ January 4, 2012 at 11:53 PM

good work

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Anonymous said... @ April 10, 2012 at 1:07 AM

thankz man

Anonymous said... @ June 15, 2012 at 8:34 PM

Thank you very much..
Nice work.

Anonymous said... @ July 2, 2012 at 4:31 AM

This was very much helpful and it works well

http://techably.com/change-bsnl-broadband-plan-online/3953/

John said... @ March 1, 2013 at 11:13 PM

I have used this format. Thank you very much.

Anonymous said... @ March 24, 2013 at 2:58 AM

humein kya pata tha ki aisa bhi ho sakta hai

Anonymous said... @ March 26, 2013 at 10:07 AM

thanx......

Anonymous said... @ April 8, 2013 at 10:05 AM

I was looking for the format with the same subject..thanks a lot..

Unknown said... @ May 21, 2013 at 11:38 PM

very use full thx really customer was not properly responding pls don't call

Unknown said... @ July 28, 2013 at 12:58 PM

thanks sir...............but here the people in BSNL office ..are__foolish_____
they even don't know about the plans ..
they says that they dont know cheack it on internet.. old man's...

Anonymous said... @ August 2, 2013 at 6:00 AM

Please tell me , how to change broadband plan online? because bsnl people in my area have simply wasted my letter twice.

Anonymous said... @ September 2, 2013 at 10:51 PM

http://techably.com/change-bsnl-broadband-plan-online/3953/ ..please check this.

seo tips and tricks said... @ January 10, 2014 at 7:50 AM

Thanks for the great post..I am trying to find it since 1hours and after that i got it.. Love it

Anonymous said... @ March 14, 2014 at 10:17 PM

Hello All,
Please dial 1500 and change your BSNL Broadband plan instantly. It is better than online request or letter submission to BSNL.

Anonymous said... @ April 29, 2014 at 3:42 AM

thanks a lot! it was useful.

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